Shipping Policy

Thank you for shopping with Party Girl! We're excited to get your order to you.

Order Processing

Orders are typically processed within 2–5 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.

Please note that during product launches, sales, holidays, or periods of high order volume, processing times may be longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location, shipping method, and order size.

From time to time, Party Girl may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Standard Shipping: 3–7 business days
Expedited Shipping (if available): Delivery estimates will be shown at checkout.

Please note that shipping carriers may experience delays that are outside of our control. Delivery dates are estimates and cannot be guaranteed.

Tracking Your Order

Once your order ships, you'll receive an email containing your tracking number so you can follow your package's journey.

If you have not received tracking information within 5 business days, please contact us at support@shoppartygirl.com.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Party Girl is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately. While we'll do our best to make changes before your order ships, we cannot guarantee that changes can be made once an order has been processed.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and accepted by the shipping carrier, Party Girl is not responsible for shipping delays, lost packages, or stolen deliveries.

If your package appears to be lost or delayed, we recommend first contacting the shipping carrier using your tracking information. If you still need assistance, please contact us and we'll do our best to help.

Shipping Delays

Party Girl is not responsible for delays caused by:

Carrier delays
Severe weather
Customs processing
Incorrect or incomplete shipping addresses
Lost or stolen packages after confirmed delivery
International import restrictions
Other circumstances outside of our control

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact the shipping carrier directly.

 

International Shipping

Party Girl currently ships internationally to:

Canada
United Kingdom
Australia
New Zealand
Ireland

International shipping options and rates will be calculated and displayed at checkout based on your destination and order.

International delivery times are estimates and may vary depending on the destination, carrier, customs processing, and other factors outside of Party Girl's control.

 

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.

These charges are not controlled by Party Girl and may be collected by the shipping carrier or customs authority upon delivery.

Party Girl is not responsible for delays caused by customs processing.

 

Contact Us

If you have any questions about your order or shipping, please contact us at: support@shoppartygirl.com